GCash Survey
Eurus 3.0
Plutus
October 2023, a study among GCash users with High Send Money transactions
Virgo Set B (test)
October 2023
Quantitative survey across GCash consumer segments
GCash Survey
October 2023
Quantitative survey across GCash consumer segments
Virgo Set A (test)
October 2023
Quantitative survey across GCash consumer segments
GCash Survey
October 2023
Quantitative survey across GCash consumer segments
Libra GAH
September 2023
To understand Pay Bills behavior of Globe Postpaid and Globe at Home subscribers.
Libra GPP
September 2023
To understand Pay Bills behavior of Globe Postpaid and Globe at Home subscribers.
Veneto
September 2023 To understand customer journey of using GCash Padala
Scorpio
Feature Card
Ganymede (Internal Survey)
April-May 2023
To understand the strategy's possible impact to Non-Power Users and determine how this will affect the business.
GCash NPS Survey 2023 (Feature Card)
December 31, 2022 to December 31, 2023
To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.
GCash NPS Survey (Feature Card)
April 2 to December 31, 2022
To monitor the NPS of the GCash app, use cases, and features and to determine the level of satisfaction of our customers with GCash and the products within the app.