1. What is the special cashback promotion?
Enjoy a 30% cashback up to P500** on your GCash Scan to Pay transactions in participating Bench Group GCash QR merchants nationwide
2. What is the promo duration?
Promo is valid from January 10 – 31, 2018 only
3. Is this available in all merchants?
This is available in all participating Bench and Suyen Global Brands Stores. Please visit www.gcashpromos.com for the complete list.
4. Who are eligible to join the promo?
Open to all existing and new GCash users who will be paying for their purchases in participating merchants via GCash Scan to Pay. Not yet a GCash subscriber? Register to GCash now by downloading the GCash App or by dialing *143#, select GCash and register.
5. How can I get the cashback?
Cashback will be credited to the customer’s GCash wallet within 3 working days after the transaction
6. Is there a cap on the cashback?
Cashback is capped at P500 per store per GCash user
a. e.g. customer A buys P2000 worth of goods in merchant A at 11 am and pays for it using GCash Scan to Pay. Cashback is P400. Customer A goes back to merchant A at 4pm and purchases goods worth P3000. Cashback for the second transaction is now only P100. Total cashbacks received for transactions in merchant A is P500.
7. Is there a minimum transaction amount to get the cashback?
The minimum transaction amount is P1. This is the lowest amount that can be paid via GCash Scan to Pay.
8. Can this promo coincide with any other promos/discounts (PWDs/Senior)?
Yes, as long as a GCash Scan to Pay transaction is made. (e.g Students are entitled to a 10% discount. If customer pays for the discounted amount with GCash Scan to Pay, then that customer’s transaction amount is entitled to the cashback)
9. Can this promo coincide with other in-store promotions?
Yes, as long as a GCash Scan to Pay transaction is made. (e.g Store A is offering 50% on all items. At the cashier, customer is charged 50% of the total bill – this is the store discount. If customer chooses to pay with GCash Scan to Pay, then customer will get a 20% cashback – capped at 500 – of the amount paid via GCash QR)
10. How do I use GCash scan to pay?
a. Download the GCash app on your smartphone and sign up, or update the GCash app to the latest version and login.
b. Click “Pay QR” on the dashboard, then click “Scan QR Code” to access the QR scanner. You can also swipe left from the dashboard to access the scanner immediately.
c. Scan the participating merchant’s QR code during payment
d. Input the amount to be paid as stated by the merchant’s POS and frontliner
e. Confirm the payment details of the transaction
f. Upon success of payment, an sms will be received by the customer and the merchant front liner indicating that payment has been done.
11. Customer and merchant support hotlines:
For all customer concerns, dial 2882 and select the first option.
For all merchant concerns, dial 2882 and select the third option.
Does the 30% cashback apply to all items, even sale/ marked down items?
Yes. The 30% cashback applies to every item.
Is the promo applicable to all bench brands?
Promo is applicable to all Bench brands (see participating brands) on all their branches nationwide.
GCash, in its sole discretion, reserves the right to refuse the awarding of rewards for suspicion of abuse or fraud. For other GCash-related concerns, you may reach our customer support at m.me/gcashcare.