Tips on how to protect your personal information:

I. Avoid sharing personal and sensitive information.

  • Personal Information:
    -Name
    -Date and Place of birth
    -Photo
    -Marital Status
    -Home address
    -Mobile numbers
    -Email address
    -Mother’s maiden name
    -Name of employer
  • Sensitive Personal Information:
    – Credit/ Debit Card details
    – User Credentials (Username, Password)
    – Data seen in Government IDs

II. Be on the look-out for fake websites or malicious emails

  • Check for any misspellings, unusual words or special characters before or after the company’s name, and URLs with unusual endings, like “gcash.it” instead of “com”.
  • Look for padlock in the Address bar.
  • Look for “https://” at the beginning of address URL. If site is listed as “http://”, it could be a clue that it’s a fake website.
  • Check the sender’s email address. Sender may be unknown or with incorrect address.
  • Emails that give high sense of urgency such as asking to confirm account details and re-submit account information to avail of promo
  • Emails that lead to more fake websites.
  • Emails that does not include your personal name or addresses you as simply “GCash Customer”.
  • Also check out any misspelled words and bad grammar in the body of email.
  • Think before you click! Don’t just open attachments from possible malicious or fake emails.