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PROMO MECHANICS
    1. Subscribers can earn a ticket for each select GCash use case used from June 3 to 30, 2019.
    2. Select use cases are listed below:
      1. Buy Load Gaming Pins
      2. Buy Load Broadband
      3. Send Money (exact spend of P51)
      4. Pay Bills (Utility Bills Only)
      5. Scan to Pay
      6. Web Pay (Lazada)
      7. Save Money Deposit
      8. Invest Money Subscription
      9. Cash-in
      10. Refer (Get 2 tickets)
    3. Transactions must be worth P50 and above.
    4. Participants can only get 1 ticket for each use case.
    5. Tickets will be dispensed (2) two working days after the transaction/s.
    6. Tickets will expire after 14 days if not used.
    7. Free tickets to Spin will be seeded  from May 29 to May 31.
    8. GCash has the right to withhold sending of the tickets for suspicious or fraudulent transactions.
FREQUENTLY ASKED QUESTIONS
  1.        What is the promo?

Subscribers who has used select GCash use cases will earn a ticket he can use to spin to win prizes. Minimum transaction to join is P50, except for Send Money which is P51

  1.        Who can join the promo?

All GCash subscribers can participate as long as they have the app.

  1.        What are the select/ eligible use cases?
    1. Buy Load Gaming Pins
    2. Buy Load Broadband
    3. Send Money (exact spend of P51)
    4. Pay Bills (Utility Bills Only: electric, water, telco, cable/internet )
    5. Scan to Pay
    6. Web Pay (Lazada)
    7. Save Money Deposit
    8. Invest Money Subscription
    9. Cash-in
    10. Refer (Get 2 tickets)
  1.        What’s the promo duration?

Subscribers can start transacting on June 3 and receive their tickets within 1 to 2 working days

  1.        How do I participate?

Download the GCash app and register. Use the select GCash features/ use cases to get a ticket. Each ticket can be used to Spin and win random prizes worth up to P5,000

  1.        Do I need to be verified to participate in this promo?

No, but there are use cases/ features that requires you to be semi-verified or fully verified for you to find them. To verify, update your GCash app and click on the Send Money Icon to start.

  1.        How do I use my ticket to spin and win random prizes?

You can tap the In-app banner on the main page or you can click menu and visit Voucher Pocket to start spinning.

  1.        How long before I get my ticket?

You can get them within 1-2 working days. 5 tickets will be dispensed per user per day. If a subscriber has earned more than 5 tickets, he/she will receive the rest of his/her tickets the day after.

  1.        I still haven’t gotten my ticket/ voucher. How can I follow up?

Please contact m.me/gcashcare or call 2882 to talk to our representatives.

  1.        How many tickets can I win?

You can win only one per use case/ feature. You can win a total of 10 tickets.

  1.        What are the random prizes to be won ?

Prizes on the wheel  are Cashbacks and GCash Vouchers. Cashbacks are equivalent to GCash balance while QR Vouchers are discounts on your next GCash QR transaction. There will be a minimum spend requirement to use the QR voucher varying depending on the amount of the voucher. (Min. spends can be either P20, P50, P100, P1,000)

  1.     Are there limits to the GCash vouchers I win?

The prizes are randomized but the biggest QR voucher/ Cashback goes up to P10,000.

  1.     Can I convert my voucher to cash?

No, you cannot convert earned vouchers to cash. Additionally, these vouchers will expire after 7 days upon receipt.

  1.     Is there a minimum amount of transaction to join?

Yes, transactions must at least be worth P50. Except for Send Money which is P51

  1.     Will I get notified via SMS when I receive my voucher?

Yes, you will be notified via SMS and will be reminded via push notification to use it.

  1.     Is there a limit to the number of winners daily?

No, there is no limit to daily winners.

  1.     Can customers use the QR Voucher to all GCash QR partner merchants?

Yes, customers can use all QR Vouchers on all participating GCash QR partner merchants. See list of participating merchants here.

  1.     Can I have multiple accounts/devices and use them all for the promo?

You can still participate using all accounts but the award will be unique per user.

  1.     Do I need to update my app to participate?

Yes, this promo feature is only available to GCash versions 5.11.1 and up.

  1.     Can this promo coincide with any other promos/discounts (PWDs/Senior)?

Yes, as long as a GCash Scan to Pay transaction is made. (e.g Seniors are entitled to a 20% discount. If the customer’s discounted amount paid is at least P20, they will be entitled to the discount.)

  1.    How do I use GCash QR?
    1. Download the GCash app on your smartphone and sign up, or update the GCash app to the latest version and login.
    2. Click “Pay QR” on the dashboard, then click “Scan QR Code” to access the QR scanner. You can also swipe left from the dashboard to access the scanner immediately.
    3. Scan the participating merchant’s QR code during payment.
    4. Input the amount to be paid as stated by the merchant’s POS and frontliner.
    5. Confirm the payment details of the transaction.
    6. Upon success of payment, an sms will be received by the customer and the merchant front liner indicating that payment has been done.
    1.      There was no SMS confirmation received by the merchant. What will I do?

Show your SMS with the reference ID or in-app with the reference ID. Please have the merchant contact GCash for verification of the transaction.