Get Insurance for as low as P39 with GCash Insure

Buying Insurance Made Easy
  1. Choose your desired insurance product and text the code to 2158-9628 (for Globe users) & 22565-9628 (for non-Globe users) and get insured! Your order will be processed within the next 1-2 business days. 
  2. Once your insurance policy is fully processed, the insurance fee of your chosen insurance product will be automatically deducted from your GCash balance. Make sure you have enough balance in your GCash account to have a successful transaction!
  3. You will receive your insurance policy details via SMS immediately after the premium payment amount is successfully deducted from your wallet. Once you receive the SMS, you’re officially protected and subscribed to GCash Insurance!
  4. Every 30 days, your GCash Insurance protection will automatically renew. We will bill you with the monthly premium of your subscription. 
SMS Code No. of people insured Product Tier Term Coverage Monthly Premium Term Life Coverage (Per Person Insured) Personal Accident Coverage (Per Person Insured) Hospital Cash Coverage* (Per Person Insured)
INSUREME39 (1) GCash User Bronze Annual P39 P 25,000 P 25,000 Up to PHP 750. Pays PHP 250 per days up to max 3 days confinement
INSUREME78 (1) GCash User Silver Annual P78 P 50,000 P 50,000 Up to PHP 1,500. Pays PHP 250 per days up to max 6 days confinement
INSUREME220 (1) GCash User Gold Annual P220 P 100,000 P 100,000 Up to PHP 5,000. Pays PHP 250 per days up to max 20 days confinement
INSUREME440 (1) GCash User Platinum Annual P440 P 200,000 P 200,000 Up to PHP 10,000. Pays PHP 250 per days up to max 40 days confinement
INSUREFAM117 (1) GCash User, (2) family members Bronze Annual P117 P 25,000 P 25,000 Up to PHP 750. Pays PHP 250 per days up to max 3 days confinement
INSUREFAM234 (1) GCash User, (2) family members Silver Annual P234 P 50,000 P 50,000 Up to PHP 1,500. Pays PHP 250 per days up to max 6 days confinement
INSUREFAM660 (1) GCash User, (2) family members Gold Annual P660 P 100,000 P 100,000 Up to PHP 5,000. Pays PHP 250 per days up to max 20 days confinement
INSUREFAM1320 (1) GCash User, (2) family members Platinum Annual P1320 P 200,000 P 200,000 Up to PHP 10,000. Pays PHP 250 per days up to max 40 days confinement
*On Hospital Cash Coverage: For hospitalization, the benefit plan is paid PHP250 for each day spent in a hospital as an inpatient due to sickness or injuries. To claim this benefit, you must have spent a minimum of three days in the hospital as an inpatient. Hospitalization due to sickness is only payable if it occurs after the 15-day waiting period.
Hassle-Free Claims
  1. When you want to claim your insurance coverage, you may reach out to us and provide your details by filling up this form: https://form.jotform.com/MicroEnsure/GCashInsurance_Support. Our team will reach out and guide you through the claim process!
  2. Help us understand your situation–tell us about what happened. We’d appreciate if you have any supporting documents that could help us smoothly assess your claims!
  3. We will do our best to process your claim and get back to you within the next few days. 

Frequently Asked Questions: About the Product

What is GCash Insurance?

GCash Insurance is a comprehensive insurance product of Life, Personal Accident (PA) and Daily Hospital Income (DHI) insurance for GCash users. It is an innovative offering which provides valuable financial protection in the event of  hospitalization, accident, and/or death. GCash Insurance is powered by MicroEnsure and underwritten by AXA, both leading players in the industry.

Who can avail of GCash Insurance?

To avail of GCash Insurance, you need to be:

        • A Fully Verified (KYC) User: Find out more about getting verified here: https://www.gcash.com/get-verified
        • Within the age of 18-64.

Who can I nominate as my dependents under the family products?

Married users may nominate the following dependents:

        • Legal spouse who is not older than 64 years of age.
        • Children that are 3 – 21 years old.

Single users may nominate the following dependents:

        • Parents who are not older than 64 years of age. 
        • Siblings that are 3 – 21 years old.

Make sure that you can provide a proof of relationship with these nominated dependents, such as a birth certificate or marriage certificate when making any claim.

Please fill out this form with the details of your dependents as soon as possible to make any future claims easier to process: https://form.jotform.com/203498342020044

Should my dependents under the family products also be GCash users?

Only the owner of the account has to be a fully verified GCash user. The GCash user may then nominate two (2) dependents, who may or may not be GCash users.

Why should I consider getting insurance?

Insurance is one of the best ways to stay financially protected for life’s emergencies and unexpected situations. It pays for your expenses when you encounter an emergency so that you don’t have to make use of your hard-earned savings. For a small fee every month, your insurance policy will be able to compensate you for accidents, injury, and sickness. It’s a great way to give yourself peace-of-mind as you live your life and is now more affordable with GCash Insurance!

What are the coverages and benefits currently under GCash Insurance?

GCash Insurance is an all-around insurance product that gives you access to Life, Personal Accident (PA), and Daily Hospital Income (DHI)–three of the most common insurance products everyone must have. What do each of these things mean?

        • Personal Accident: Accidents and injuries can happen at any given moment. In the event of an accident or injury, a sum of money pays out to support bills, recovery, and cover for overall financial support.
        • Term Life: Death is difficult to experience. In the event of death a sum of money pays out to ensure that dependents and family are provided with financial support.
        • Daily Hospital Income: Everyone gets sick and it can get expensive. In the event that a policyholder gets hospitalized, our coverage helps shoulder his/her daily expenses for their stay.

To learn more about the specific situations and exclusions for these cases, you may also read through the detailed terms and conditions below.

Frequently Asked Questions: Availing of GCash Insure

I texted and I haven't received confirmation yet. What do I do?

You can check these 4 things to make sure.

        • Eligibility: Are you a fully verified user within the age of 18-64? You can check this by going to your GCash profile in the app.
        • SMS: Did you text the correct product code? Make sure you got the capitalization and spacing right!
        • Balance: Does your GCash wallet have enough balance? Payments are automatically deducted from your balance so make sure there’s enough for us to activate!
        • Processing Time: Our current processing time takes 1-2 days. If you haven’t gotten a response, rest assured that our team’s working on it. We’re looking for ways to make this faster in the future!

When will my coverage start?

Your coverage under GCash Insurance starts the moment you receive the confirmation SMS 1-2 days after texting.

      • Do note that the insured member and dependents (if any) will only be eligible for a death benefit or hospital benefit after a 15-day waiting period from the start of his/her coverage, if death or hospitalization is due to sickness. No waiting period shall apply for death and hospital confinements due to accidents.

Do I need to submit any additional documents when I avail of an insurance product?

If you are availing of an INSUREME product, you don’t need to submit any additional documents! We try to make the process as seamless as possible for your convenience.

If you are availing of a family cover (INSUREFAM), you will need to fill out the dependent enrollment form here: https://form.jotform.com/203498342020044. In the event of a claim, you will also have to submit documents to prove your relationship with your nominated dependents, such as a birth certificate or marriage certificate.

If I am purchasing a family product, when should I send the details of my dependents?

To ensure the smooth processing of your insurance cover, kindly fill out the form that is sent to you with the details of your dependents as soon as possible! These will make any claims later on easier to process.

How do I cancel my GCash Insurance policy?

You can cancel your GCash Insurance subscription any time you want. 

  1. When you want to cancel your GCash Insurance policy, simply submit a service request ticket by filling up this form: https://form.jotform.com/MicroEnsure/GCashInsurance_Support.
  2. You will receive SMS confirmation of your cancellation 1-2 days after sending your email. 
  3. If you cancel within 15 days after your initial enrollment date and as long as you haven’t made any claims, you will receive a refund of the premium amount paid.

Can I change my GCash Insurance policy if I’m already subscribed to an existing one?

Upgrading your plan is a great way to unlock more benefits and protection. You may change your GCash Insurance policy in just a few steps! You may either text the product code of the plan you want to change to or submit a request and fill up this form https://form.jotform.com/MicroEnsure/GCashInsurance_Support. Once done, you will receive a confirmation from us after the cutoff date of your current plan!

Frequently Asked Questions: Making the most out of GCash Insure

How do I claim my insurance?

  1. You may claim your insurance coverage by filling up this form: https://form.jotform.com/MicroEnsure/GCashInsurance_Support. Simply provide your details, and we’ll guide you through the entire process.
  2. Help us understand your situation, tell us about what happened. We’d appreciate if you have any supporting documents that could help us smoothly assess your claims!
  3. We will process your claim and get back to you within the next few days. 

How do I stay insured and renew my insurance?

Your subscription is automatically renewed every month. The monthly premium amount will be deducted from your GCash wallet on each monthly cutoff.

In case you miss your payment, all you have to do is load/top-up your GCash account as soon as possible. It’s important to make sure you have funds in your GCash wallet for hassle-free payments! Don’t worry, you will have a 30-day grace period for renewals. Your cover will terminate at the end of the grace period if your monthly premium remains unpaid.

Is COVID-19 covered?

Yes. Death and Hospitalization due to COVID-19 is covered, however, insured member and dependents (if any) will only be eligible for a death benefit after a 15-day waiting period from the start of his/her insurance coverage. To claim the hospital cash assistance benefit, the insured GCash member or dependent must be a hospital inpatient and must have been confined for at least three (3) consecutive days.

What are the exclusions of claims under GCash Insure?

The following cases shall not be eligible for benefit payment:

  • Self-inflicted injury, suicide or any attempt threat
  • Strike, riot, civil commotion, acts of terrorism, revolution, insurrection, declared or undeclared war, or any warlike operation
  • Any illegal act committed by the insured (murder, theft, drug-related crime, etc.)
  • Childbirth and female reproductive illnesses

Where can I go for support?

Feel free to contact GCash Help Center, or you may reach out to us by filling up this form https://form.jotform.com/MicroEnsure/GCashInsurance_Support for any questions or concerns you might have! Our team will be more than happy to accommodate you.

To learn more about the product’s details, you may also take a look at the Terms & Conditions below.

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