To claim from Western Union, go to your GCash App and click Cash-In > Remittance > Western Union. Enter the 10-digit MTCN / tracking number and your expected amount. Confirm the transaction and you should see the money in your GCash wallet balance on the dashboard.
For Western Union, senders do not have to take any special steps to send money from Western Union to GCash. Simply have them send the money as usual and use the MTCN / tracking number to get the money through GCash.
If you are registered to GCash and your account is verified, then you can remit money via GCash. You may find your status below your mobile no. when you click the hamburger menu (3 lines) on the top left-hand corner of the app.
You just need to download or update to the latest GCash App, tap the hamburger menu (3 lines) on the top left corner of the screen, and click verification status below your name. A message will appear telling you to get fully verified and you can follow the steps from there.
If your balance has not been affected, it is likely that the transaction simply did not push through. However, if you should have received money already but have not gotten it in your GCash wallet, please contact us at 2882 for SMS or firstname.lastname@example.org for email to help check on your transaction details.
Terms and Conditions
The promoters of this Promotion are “Western Union Financial Services, Inc.” with principal address at 11F One World Square, Upper McKinley Road, McKinley Town Center, Fort Bonifacio Taguig City and “G-Xchange Inc. (GXI)” with address at 8F W Global Center Building, 9th corner 30th Avenue, Bonifacio Global City, Taguig City 1634 respectively(“promoters”).
Promotion is open to all verified GCash users.
This Promotion commences on 12:00am (PHT) on 1 November, 2020 and ends at 11:59pm(PHT) on 31 December, 2020 (“Promotion Period”). Transactions after 11:59pm (PHT) on 31 December, will not be eligible for the Promotion.
All Eligible Participants who, during the Promotion Period, cash in or receive money in Gcash via Western Union® Money Transfer SM services with a Money Transfer Control Number (“MTCN”) and with a minimum transaction amount of P1,000, are eligible to one raffle entry (“Qualified Transaction”). At the end of the November promo, 40 winners of P1,500 each and 1 winner of P30,000 will be randomly chosen. While at the end of December promo, 90 winners of P1,500 each