Enjoy easier access
to PayPal funds today!
to PayPal funds today!
Transfer funds from the world’s
biggest payment solution.
biggest payment solution.
Enjoy easier access
to PayPal funds
today!
to PayPal funds
today!
Transfer funds from the world’s biggest payment solution.
Frequently Asked Questions
Linking Your Paypal Account to GCash
Before you can link your PayPal account to GCash, make sure that your PayPal account:
- is registered in the Philippines;
- is a personal type of PayPal account; and
- the information matches with your verified GCash account information; also,
- linking your PayPal account also triggers an authorization of a Preapproved Payment Plan to GCash (G-Xchange Inc).
Please note that it is important that your first and last name on your PayPal matches with your first and last name on your GCash account.
When you link your PayPal account to GCash, you receive an email from PayPal indicating “you’ve signed up for preapproved payments plan to G-Xchange, Inc.“. This preapproved payments plan gives GCash temporary permission to transfer your Paypal funds to your GCash account, with a limit of USD 2,000 or around PHP 100,000, equivalent to your GCash wallet limit.
Before you link your Paypal account, disable the System Webview on your Android device.
Go to your Device Settings > App > Show System App and disable Android System WebView there.
During the linking process, you will be asked to log into your Paypal account to authorize the Preapproved Payment Plan to GCash (G-Xchange Inc). The authorization of the Preapproved Payment Plan allows GCash to transfer your Paypal funds to your e-wallet. You will need to repeat this step when you reach your Preapproved Payment Plan limit and/or when it’s cancelled.
Before you link your PayPal account, disable the System Webview on your Android device.
Go to your Device Settings > App > Show System App and disable the Android System Webview from there.
After tapping the “Close and Continue” button during PayPal authorization, the GCash App will display a page that your account linking has been successful.
On your GCash App, go to Menu > My Account > PayPal.
If you have successfully linked your PayPal account to GCash before, the email field is pre-filled with the PayPal email that is currently linked. To change this, tap the email field and input a new PayPal email.
To confirm that you’re changing the linked Paypal account, the app will prompt a message, “Oops! This GCash wallet is already linked to {currently linked email}. Authorizing a new Paypal account will unlink the existing one. Do you want to proceed with linking a different Paypal account?” Tap YES to confirm.
Cash In via Paypal / Sending Your Paypal Fund to GCash
When you link your PayPal account to GCash, you receive an email from PayPal indicating “you’ve signed up for preapproved payments plan to G-Xchange, Inc.“. This preapproved payments plan gives GCash temporary permission to transfer your Paypal funds to your GCash account, with a limit of USD 2,000 or around PHP 100,000, equivalent to your GCash wallet limit.
For security purposes, PayPal enforces initial limits on the amount you can Cash-In per period or per transaction. Until you can complete the steps required by PayPal to remove the sending or withdrawal limit, you will not be able to Cash-In as frequently or as much as you would want. You may reach out to PayPal support to ask for more details about the PayPal account sending/withdrawal limits and the steps to remove the limits in your PayPal account.
To fully enjoy your GCash Cash-In via PayPal service, make sure that you have verified your PayPal account and that the sending/withdrawal limit on your PayPal account has been lifted.
You may reach out and ask PayPal support for more details on verifying your PayPal account and how to lift the sending/withdrawal limits.
To resolve the error “Your Cash-In cannot be processed because no payment source found”, you need to activate your PayPal account. An activated PayPal account means you have a card or bank account added and confirmed.
You may reach out and contact the PayPal support to get more details on the PayPal Account Activation process.
If you have done the GCash Cash-In process in the app and your PayPal account has been deducted but the amount has not yet been added to your GCash balance, the transfer of money from the PayPal’s system may have not completed successfully. To facilitate checking and validation in case a refund should be made, you may contact GCash Care and provide the following information:
- PayPal Email
- PayPal Transaction ID
- Transaction Date & Time
- Amount
- Screenshot of the transaction confirmation email sent by PayPal