GCash, the leading mobile wallet in the Philippines is the first-ever financial institution to initiate the Customer Protect Program. This new program keeps your hard-earned money safe and secure from fraudulent transactions!
As a customer, you are also responsible for the safety of your account and money. Here are some tips to make sure that your account information doesn’t fall on the wrong hands:
Never share your MPIN and OTP (One-Time-Password) to anyone! Do not trust anyone who asks for your login information such as MPINs and authentication codes. Legitimate financial institutions or representatives will never ask for these details.
Your account is protected by Two-Factor Authentication which serves as an added security layer to access your account. It is there to make sure that you’re the only person who can access your account. It works by sending a unique code to your GCash-registered mobile number.
Be careful when clicking a link that prompts you to enter your login details, especially if the website looks sketchy. Fraudsters use a common method called Phishing — this is where they use a fake website in order to get user’s account information to create fraudulent transactions.
Wait, there’s more! We also get questions like “How do I secure my GCash card?”, “Is there a way to keep my card safe?”, and many more. Find out how below!