Did the response make you feel Safe with GCash?
I think after twenty-four hours pa before ako maging successful again on logging in. It wasn’t hard, it wasn’t difficult to understand, kasi detailed naman yung instruction ng customer service. It’s just that you have to wait for twenty-four hours. Pero, after using that, parang ‘di na nakakatakot na magkamali ulit kasi you know what to do. Security-wise, ok lang sa’kin yung within twenty-four hours, kasi there has to be validation kung ikaw ba talaga yung user ng account. So I felt secured that nobody’s using my account other than me.
Other than your experience with customer support, what else makes you feel Safe with GCash?
Yung Send Money, secure siya kasi may confirmation text kaagad na successful yung transaction to the specific person you’re sending money to. Plus, kapag in-enter mo kasi yung contact number sa app, lalabas yung pangalan doon before ka mag-send. So sure ka na you are sending this money to the specific person that you want to send it to.